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Some frequently asked massage questions




What should I expect from my first appointment?

Here at Mels Massage, your therapist will require you to fill out a medical history form. Included in these forms are any previous injuries, surgeries, illnesses you’ve had and current medications you are taking. It is very important for the therapist to have a clear understanding of your health background so that they can make the necessary adjustments for your treatment. As therapists, we wish you no harm, so please make sure you don’t miss out any relevant information on the form.


Whilst in the treatment room, the therapist may ask to do a postural analysis, or a range of motion assessment, to try and work out why you may be experiencing pain, discomfort or tension. These tests can give us a good indication of your overall alignment and your muscle functionality. We may also ask additional questions in regards to your medical history.

What if I am late arriving to my appointment?

We ask that you please arrive on time or 5 min before your appointment. If you are running late it is best to call and let us know you will be late and arriving as soon as possible. Unfortunately, we cannot extend your appointment time as we have other clients booked in.



Will my privacy be respected?

Your privacy and comfort are of utmost importance to us. You will not be made to do anything that makes you uncomfortable. It is completely up to you how comfortable you are getting undressed. Whether you are happy to undress to your underwear, or just having your shirt or pants left on, or even being completely clothed, we can accommodate your needs. Massage therapists are trained to be very flexible with clients and even massage over clothing if that is what you would prefer.